Our Secure Cloud

Our proven and secure Virtual Private Cloud (VPC) is the ideal solution for organizations that wish to host an Eperformance solution, or to store, access or manage critical or sensitive data that requires the best in a secure, high performance, managed service.

Proactive Security

The Eperformance cloud service provides your solution with multiple cyber security layers — coupled with proactive managed security and service — to protect your data from threat actors and malicious organizations. Our industry-leading integrated security layers enable Eperformance halt cyber threats, and dissuade those behind them. Our environment meets ITSG requirements for solution hosting, meaning once your solution is certified, you can be confident we are proactively protecting your data, ensuring 99.5% solution availability during scheduled uptime.

Scalable Performance

Eperformance takes an innovative approach to cloud design that uses security to enhance the performance of our cloud infrastructure and the solutions hosted it. In addition to providing a high performance environment for your solution during peak periods, our infrastructure is designed for scalability, enabling you to maximize and accelerate your cloud investment.

Responsive Service

Focus on what matters most: your business. That is why Eperformance provides premium solution management and implementation support. We ensure your migration to our secure cloud is worry-free, and that you are able to get the support you need when you need it.

Our Secure Cloud Service: Key Features

The Eperformance cloud service provides maximum security and compliance, while offering scalability and performance in a trusted environment. Do you know who you can call if an issue arises with your current solution? How long will it take to address the issue? Eperformance performs for you. Our turn-key cloud hosting solution meets your most sensitive data workloads, providing advanced threat intelligence, and a dedicated security team that is available 24/7 to identify and address any threats, while integrating the latest in protection for your solution.

Automated Backups

Microsoft System Center Data Protection Management 2010 Server that performs backups to all development, test and production environments. The environment is completely virtualized with either VMware or Hyper-V. Backups are performed at regular intervals with frequencies of up to every 15 minutes as per specific needs.

Tier III Security

Our National Data Center is a highly secure environment certified to Tier III. It can support a variety of secure standards including Protected B ready to support secure Government application services.

Multiple Firewalls protect various security zones (Systems Zone, Client zones, De-militarized Zone – DMZ) depending on the level of data sensitivity (i.e. Protected A, B, C). Three-factor authentication with multiple codes is applied as needed. Token-based secure access is available for highly sensitive applications.

Physical Security

Eperformance servers are located in an equivalent Tier III Data Centre (based upon the Uptime Institute guidelines) facilities that include:


  • Sophisticated biometric access control systems
  • Video camera surveillance
  • Gas fire suppression system and pre-action sprinkler systems
  • Advanced climate control systems with redundant, computer-grade air conditioning and humidity control systems
  • Massive power distribution systems with full redundant battery
  • UPS backups and diesel generator protection
  • Connections are made through redundant fiber-based multi-homed internet backbone with redundant multi-gigabit Internet connections to multiple Tier 1 Internet providers.


Certified Operations

Our IM/IT operation and development environments are certified to Capability Maturity Model Integration (CMMI) Level 3(Carnegie Melon University – Engineering Institute). This is an equivalent standard to EAL.

Our Data Center is certified to the Uptime Institue’s Tier III Site specifications. To achiever this certification, the site has multiple independent distribution paths serving the IT equipment, all IT equipment is dual-powered and fully compatible with the topology of a site’s architecture and includes concurrently maintainable site infrastructure guaranteeing the highest standards for service available.

Third Party Verification

The Eperformance Data Center is audited on a regular basis by third-party agents for adherence to the ISO 27002 standard for security maturity levels. We selected this industry standard as it is well known approach to assessing security controls. This standard established guidelines and general principles for initiating, implementing, maintaining, and improving information security management within our organization. The actual controls listed in the standard are intended to address the specific requirements identified via a formal risk assessment. The standard also provides a guide for the development of organizational security standards and effective security management practices and to build sonfidence in inter-organizational activities with our clients.